Privacy Policy.

1. Who we are

This website is operated by PT Optimasi Mesin Pencari(“Search Agency,” “we,” “us,” or “our”), a company registered in Indonesia. We are the controller responsible for the personal data processed through this website. If you have any questions about this policy or how we handle your data, contact us at ridho@search.agency.

2. Information we collect

We only collect what we need to respond to you and run this website:

• Information you give us. When you submit a contact form, request an AI-search audit, apply for a role, or otherwise email us, we collect details such as your name, email address, phone number, company, website or domain, and the contents of your message.
• Information collected automatically. Like most websites, we collect standard technical data such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and analytics tools.

3. How we use your information

We use personal data to:

• respond to your enquiries and provide the services you request;
• prepare proposals, audits, and points of view on your search opportunity;
• operate, maintain, secure, and improve this website;
• understand how the site is used through aggregated analytics; and
• send you updates or marketing communications where you have asked to receive them or where we are otherwise permitted to do so. You can opt out at any time.

4. Legal basis

We process personal data on the basis of your consent (which you give by submitting a form or contacting us), to take steps at your request before entering into a contract, to perform a contract with you, and for our legitimate interests in operating and improving our business, balanced against your rights.

5. Cookies and analytics

We use cookies and similar technologies to make the site work and to measure traffic. This includes analytics services such as Google Analytics, which set their own cookies and process data under their own privacy terms. You can control or block cookies through your browser settings; some features of the site may not function correctly if you do.

6. How we share information

We do not sell your personal data. We share it only with trusted service providers who help us run our business and this website — for example, cloud hosting and database providers (Google Cloud / Firebase), analytics providers, and email tools — and only to the extent they need it to provide their service to us. We may also disclose information where required by law or to protect our legal rights.

7. International transfers

Our hosting and analytics providers may process data on servers located outside Indonesia. Where data is transferred internationally, we take reasonable steps to ensure it remains protected to a standard consistent with this policy and applicable law.

8. Data retention

We keep personal data only for as long as necessary for the purposes described above, including to meet legal, accounting, or reporting requirements. Enquiry and lead details are kept while there is an active or prospective relationship and for a reasonable period afterward, then deleted or anonymized.

9. Security

We use appropriate technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to keep our safeguards current. To report a security concern, see our security contact.

10. Your rights

Subject to applicable law, including Indonesia’s Personal Data Protection Law (UU No. 27 of 2022), you have the right to access the personal data we hold about you, to ask us to correct or update it, to request its deletion, to withdraw consent, and to object to certain processing. To exercise any of these rights, email ridho@search.agency and we will respond within a reasonable time.

11. Children

This website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal data from anyone under the age of 18.

12. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be made clear on this page.

13. Contact us

For any privacy question or request, email ridho@search.agency or reach us through our contact page.